FREQUENTLY ASKED QUESTIONS
REGISTRATION
& BOOKING
HOW DO I SIGN UP FOR A CLASS?
You can register directly through our website on the Upcoming Classes page. Each course listing includes the date, time, and location. Once you check out, you’ll receive a confirmation email and your online-course voucher (for blended classes) within 24 hours.
WHAT IF I DON’T RECEIVE MY RED CROSS VOUCHER?
Your voucher should arrive by email shortly after registration. If you don’t see it, check your spam and promotions folders. If it’s still missing, Contact Us and we’ll resend it right away so you can start your online portion.
WHAT IS YOUR CANCELLATION OR RESCHEDULING POLICY?
We understand that plans can change. You can reschedule or cancel your class up to 48 hours before your scheduled session. Requests made inside that window can be moved to a future date. Please note that no-shows and same-day cancellations are non-refundable due to limited class sizes and reserved training spots.
COURSE REQUIREMENTS AND EXPECTATIONS
DO I NEED TO COMPLETE THE ONLINE PORTION BEFORE ATTENDING?
Yes. For blended learning courses, the Red Cross online portion must be completed before the in-person skills session. Your voucher and instructions will arrive by email after registration.
HOW LONG IS THE IN-PERSON SESSION?
Most CPR, First Aid, AED, and BLS in-person sessions run about 2 to 2.5 hours, depending on class size and course type. Exact times are listed on each course page.
WHERE IS CLASS HELD?
We teach at several partner locations across North Georgia. The address for your session will be listed on the class page and in your confirmation email. Please double-check the location and start time when you register.
WHAT SHOULD I BRING TO CLASS?
Just yourself and a readiness to learn. Wear comfortable clothing that allows you to knee, move, and perform CPR practice on the floor. All training materials and equipment are provided.
WILL I NEED TO GET ON THE FLOOR DURING CLASS?
Yes. CPR skills require kneeling, compressions, and hands-on practice on a manikin. We will work with you if you have physical limitations. Just let us know before class begins.
WILL I NEED TO PASS A SKILLS TEST?
Yes. Red Cross certification requires demonstrating each skill correctly during the session. We guide you through everything.
WHAT HAPPENS IF I ARRIVE LATE?
For safety and certification accuracy, late arrivals beyond 10 minutes cannot be admitted. You can reschedule into a future class.
REGISTRATION
& BOOKING
HOW DO I SIGN UP FOR A CLASS?
You can register directly through our website on the Upcoming Classes page. Each course listing includes the date, time, and location. Once you check out, you’ll receive a confirmation email and your online-course voucher (for blended classes) within 24 hours.
WHAT IF I DON’T RECEIVE MY RED CROSS VOUCHER?
Your voucher should arrive by email shortly after registration. If you don’t see it, check your spam and promotions folders. If it’s still missing, Contact Us and we’ll resend it right away so you can start your online portion.
WHAT IS YOUR CANCELLATION OR RESCHEDULING POLICY?
We understand that plans can change. You can reschedule or cancel your class up to 48 hours before your scheduled session. Requests made inside that window can be moved to a future date. Please note that no-shows and same-day cancellations are non-refundable due to limited class sizes and reserved training spots.